Support

1. Click the ⚡ Up Support icon in your toolbar to open the popup.
2. On the Templates tab, click New template, give it a trigger like -intro, and paste your proposal text. Formatting (bold, lists, links) is supported.
3. On any Upwork text field, type -intro followed by a space — it expands instantly.

You can also right-click in any Upwork text field → ⚡ Up Support → Insert template, or open the floating ⚡ panel on the right edge of the page.

Templates can contain placeholders like {First Name}, {Company}, or {Job Title}. To fill them: select the client's name (or any text) on an Upwork page, right-click → ⚡ Up Support → Label selection as → First Name. From then on, every template you insert on that page fills the placeholder automatically.

Add up to 8 keywords in the popup's Job Alerts tab. Up Support checks Upwork's newest job results every ~10 minutes using your own logged-in session and fires a desktop notification for jobs it hasn't seen before. Clicking the notification opens the job.

Not getting notifications? Make sure Chrome notifications are allowed in your system settings, and that you're logged into Upwork in the same browser profile.

1. On Upwork, go to Find Work → your photo → View profile (your own public profile).
2. Open the floating ⚡ panel and switch to the JSS tab.
3. Click 🔍 Analyze this profile page.

You'll get a checklist covering your JSS, badges, rate, overview, portfolio and work history, with concrete tips for each item.

The analyzer can only read what's actually on the page. Upwork shows the Completed jobs tab of your Work history by default — your in-progress contracts and their earnings aren't rendered until you open that tab.

1. Scroll to Work history on your profile.
2. Click the In progress tab (and "See more" if you have many contracts).
3. Run the analysis again.

Enable sync in the popup's ☁️ Sync tab. Your templates and settings back up to our server under a random ID — never your name, email, or Upwork account. Changes auto-sync a few seconds after you make them. See the privacy policy for full details.

If cloud sync was on, just visit any upwork.com page after reinstalling — your templates restore automatically within a few seconds (you'll see a green confirmation toast).

Moving to a new computer or browser? Open the Sync tab and paste the Sync ID you saved from your old setup, then click restore. Tip: copy your Sync ID somewhere safe today — it's the only key to your backup.

• Stop anonymous analytics & profile uploads: Sync tab → turn off "Help improve Up Support".
• Delete everything on our server: Sync tab → Delete cloud data. This is immediate and permanent.
• Delete local data: uninstall the extension — Chrome erases its storage.

• Make sure you typed the trigger followed by a space — -intro␣, not just -intro.
• Triggers must start with - and use letters only (e.g. -rate, -uiux).
• Refresh the Upwork tab after installing or updating the extension.
• Check the template exists: popup → Templates tab.

Hovering the bubble shows a small ✕ that hides it for the current browser session — it comes back when you restart the browser or open a new tab. If you don't see it at all, refresh the page and check that the extension is enabled at chrome://extensions.

Email Morhover@gmail.com with:

• What you did, what you expected, and what happened instead
• Your extension version (shown at chrome://extensions)
• A screenshot if possible
• If it's about cloud sync, include your Sync ID (Sync tab) — it lets us look at exactly your backup and nothing else